As part of its efforts to reduce our climate impact, Resurs works on active measures and influencing employees and customers to make climate-smart choices, for example through collaborations with various partners.
Even if the direct environmental impact of the operations is limited, the environment and climate are a priority issue for Resurs. The climate impact of the operation is to be reduced by 50 per cent by 2030.
Resurs’s objective is to minimise its environmental impact by continually improving its environmental efforts. This is to be achieved through measures including high resource efficiency, recycling, and taking the environmental impact of purchasing and travel into account.
Resurs also attaches great importance to educating its employees and facilitating environmentally conscious choices in their daily work. Therefore Resurs Academy Online Training includes a mandatory environmental course.
Digitised marketing and customer communication
An additional example of constantly taking steps to reduce environmental impact is customer communication, which is gradually becoming more digitised. In 2024, a total of 73 per cent (76 per cent) of Resurs Bank’s notifications made from the bank’s core banking system were digital. Nearly no commercial marketing to our customers has been sent by post since 2022. Today most of all marketing is carried out through digital channels, which has contributed to lower emissions and greater customer satisfaction.
Resurs’s climate impact
In order to analyse the indirect effects that the operations give rise to, in 2024 Resurs carried out its fifth climate calculation under the GHG Protocol (base year 2020). An operational control approach was applied to the calculations and Scope 2 was calculated using the market-based method. Biogenic emissions were excluded from the calculations.
The climate calculation for 2024 shows a 14.5 per cent increase in climate impact compared to 2020 (base year) and a 24.5 per cent increase in climate impact compared to 2023, mainly due to an increase in business travel and purchased goods and services, with office renovations in 2024 making up a significant part of the increase.
Resurs ‘Annual and Sustainability Report contains detailed information on Resurs’ exposure to climate risks.
Climate compensation and climate investments
Resurs continually strives to minimise the emissions generated by its operations. In previous years, we have used climate compensation for the emissions we were unable to reduce. With regard to the 2024 results, we will make a decision in the spring of 2025 on how we can strategically drive our climate efforts forward, and whether our climate compensation budget can do more good in other areas such as various types of climate investments.