Employees

Goal

To be an attractive employer where a healthy work environment and inclusive culture of diversity allow for creativity, innovation, and professional growth.

Results and Activities 2025

  • Health attendance: 96%.
  • Employee engagement (engagement index): 75.
  • eNPS (Employee Net Promoter Score): 21.
  • Voluntary employee turnover: 9 %.
  • 44 % of Resurs’ employees are were women.
  • Recognised as a Career Company for the seventh consecutive year. 

An attractive workplace 

Employees’ skills, experience and engagement are key prerequisites for achieving the strategic and financial objectives.

For Resurs, it is natural to carry out targeted work to offer an equal and healthy workplace characterised by good opportunities for individual development. Our focus is on a sound psychosocial, organisational and physical work environment that creates the conditions for a sustainable working life. The work also includes health, safety and well-being for employees. The work is conducted systematically and followed up within the framework of Resurs’ overall governance and work environment management.

Diversity and equality

Employees with different backgrounds, genders and experiences enrich the organisation in various ways and contribute to making Resurs a more creative, profitable and efficient organisation. When the diversity of society is reflected in the composition of employees, additional valuable customer value can be created. Resurs has zero tolerance for discrimination and sexual harassment. It should be self-evident to promote an inclusive workplace.

Resurs’ objective is a balanced gender distribution, defined as an interval between 40 and 60 percent women and men among both employees and managers.

Follow-up of the employee experience

Resurs follows up employees’ work environment and experience through several complementary processes. Reporting includes annual follow-up of the systematic work environment management as well as monthly and annual follow-up of sickness absence by managers and People & Culture across several organisational levels. Employee surveys, safety inspections and annual development dialogues contribute to identifying issues related to health and the work environment and enable planning of relevant measures and improvement actions.

Preventive work and early interventions

For Resurs, it is essential to offer a healthy working life that contributes to high attendance and a good balance between work and private life. In cases of repeated short-term sickness absence or long-term sick leave, early and coordinated rehabilitation measures are implemented. Clear procedures are in place to ensure that employees receive support to regain their work capacity, with the objective of returning to work fully or partially.

Training in digital channels

Resurs works in a structured manner with continuous employee development together with a defined plan outlining which training programmes new employees are to complete. Skills development within Resurs is based on the digital portal Resurs Academy Online Training and includes mandatory training in the Code of Conduct, anti-corruption, anti-money laundering and environmental topics, as well as regulatory banking training.

Development and internal mobility

Resurs supports each employee’s opportunity to grow within their role and to actively seek new positions within the Group. Internal mobility contributes to skills development and strengthens the shared culture.

For the seventh consecutive year, Resurs was awarded recognition as one of Sweden’s 100 Career Companies. Career Companies is an award for employers offering unique career and development opportunities.

Career Company 2026