A SUSTAINABLE NORDIC BUSINESS MODEL WITH A RETAILING LEGACY

Resurs was founded by retailers for retailers, and its business model is therefore based on extensive retail experience. Today, Resurs is a leader in the growing Nordic consumer credit market, with slightly more than six million private customers in its customer database.

Resurs’s offering of attractive retail finance solutions and flexible payments makes a major contribution to higher purchasing power, a greater influx of customers in stores and online, and stronger customer loyalty. There are important synergies between Resurs’s business segments and the customer database, generating significant opportunities for costefficient cross-selling.

With sustainable credit lending, we will lay the foundation for smart and secure loans, thereby contributing to sustainable business that meets an existing demand while creating value for all parties involved. The stability of Resurs’s credit losses since the beginning of the 1990s, through different macroeconomic cycles, provides good understanding of how Resurs takes responsibility as a creditor.

INNOVATION IS AT THE CENTRE OF THE TRANSFORMATION JOURNEY

Innovation plays a vital role in Resurs’s competitiveness, and the race to become an even more data-driven and technology-oriented company is moving faster thanks to its ongoing transformation journey. Large investments are being made in a new banking system that lays the groundwork for an even faster transformation in the future. Resurs’s solutions enable modern business concepts that meet customers’ digital service needs. The list of Resurs’s partners is continually growing, thanks to the value generated by Resurs’s efficient payment solutions.

Resurs is continuously adding new products and services to its product portfolio to support the Nordic business of its retail finance partners and benefit customers through a quick, simple and secure customer experience.

HEALTHY PROFITABILITY AND AN ATTRACTIVE DIRECT YIELD

Resurs’s stable returns are driven by the Group’s range of small and medium-sized loans with relatively short maturities, low customer acquisition costs and effective marketing.

Small and medium-sized loans with short maturities offer attractive pricing and lower risk. Based on the foundation of sustainable credit lending, Resurs has successfully developed and expanded its loan portfolio, which has been the main contributor to the growth in total operating income that was generated during the year. Resurs’s business model delivered significant income and earnings that benefit its shareholders even during more turbulent years. Resurs’s target is to distribute at least 50 per cent of net profit to shareholders.