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Resurs to strengthen sustainability activities and launch Resurs Society

Resurs wants to contribute to a more sustainable society and a more responsible credit market. As a result, we are now launching Resurs Society, which pools all of Resurs’s concrete measures, activities and investments to contribute to a sustainable development for customers, partners, the industry, and society as a whole. 

Resurs is a part of society and influences it. With this, comes responsibility. As part of raising our ambitions as a partner of society and maintaining a rapid pace in our sustainability activities, we are launching Resurs Society, which will include starting the following initiatives:

  • targeted activities for focus groups aimed at young people and first-time borrowers,
  • online financial training for customers to learn more about taking out loans or purchasing products on repayment plans,
  • developed support for those who have payment difficulties and require assistance,
  • reduced climate impact.

Resurs wants to become a more competitive digital and sustainable financial company. As part of this development, Resurs wants to develop and strengthen its sustainable and responsible customer experience in the credit market together with its partners and customers.

This provides us with a unique opportunity to create an even stronger and improved customer experience for our private customers and business partners. At the same time, we are raising our ambitions as a partner of society. Both customers and the industry can expect to see Resurs entering into even more strategic partnerships with additional business partners, such as we have done with Hemma, who make it easier to make sustainable investments in the home, and with Fairown for subscription solutions.

says Nils Carlsson, CEO of Resurs Bank.

Resurs also wants to make it even easier for customers to make wise and sound long-term financial decisions.

As such, we are initiating educational activities such as financial training for young people. We are making our customer communication even more clear and easier to understand since we have noticed that many people currently find it difficult to comprehend complicated financial information. Our customers can also rely on us when their lives take an unexpected turn and they may, for example, need to change their repayment plans.

says Henrik Linder, Nordic Sustainability Manager, Resurs Holding.

Resurs’s new sustainability initiatives and objectives

1. Contribute to an inclusive credit market
We take responsibility for increased transparency, dialogue and training initiatives for customers and partners. As a result, in 2022 we will be developing and launching:

  • Target group-related activities aimed at e.g. young and first-time borrowers with the aim of taking extra responsibility for them throughout the customer journey
  • Online economics school to enable an increase in knowledge about what it means to take out a loan or use a credit.
  • More proactive efforts to increase the opportunities for support and adapted solutions for customers who have payment difficulties

2. Launch more sustainable products and financing solutions
In 2022, we will continue to inspire our customers to make and want to make more sustainable choices. Examples of this are energy solutions for the home such as solar panels and charging stations as well as subscription solutions, which helps us promote climate-positive activities and increased circularity.

3. Reduce our direct climate impact 50% by 2030. From 2022, we will also climate compensate for our expected climate impact and thus ensure that this part of our operations is climate neutral. *

4. Launch our own initiative for how we channel and optimise our social responsibility with a focus on employee commitment and our ambition to be an active partner of society. Examples of content vary from associations and integration to finance and entrepreneurship.

*The climate impact was calculated in accordance with the Greenhouse Gas Protocol with 2020 as the base year. Further details will be published on our website soon.

Sustainability that builds customer value

All aspects of the operations that Resurs conducts are to be characterised by business ethics, social and environmental responsibility. A responsible business that is aligned with a vision of empowering people and providing them with the conditions to live the life that they desire: a life that is to be sustainable both today and in the long term. Our objective is to make a difference for the daily lives of our customers, partners and employees.

Resurs wants to…

  • Inspire others to make sustainable
    Resurs wants to encourage a sustainable lifestyle and enable people to make decisions that lead to a higher level of sustainability.
  • Be a responsible company that supports, customers, partners and society.
    Resurs takes this commitment very seriously and endeavours to have a positive impact on its retail finance partners, customers and society.

Sustainability efforts are to be integrated across the Resurs Group’s entire value chain with a focus on areas in which the Group can have the most impact toward long-term sustainable value creation for owners, customers, employees, investors and society at large.

Resurs Holding has signed the UN corporate sustainability initiative, the Global Compact, and has therefore committed to compliance with the ten principles that cover human rights, labour, environment and anti-corruption. Alongside the UN Sustainable Development Goals, Resurs Group’s Code of Conduct and Resurs Group’s guidelines and policies create the framework for the Group’s sustainability agenda.

Resurs’s responsibility

  • As an employer
    Resurs actively works with equal opportunity, equal treatment, diversity, a good work environment, development opportunities, involvement and a meaningful work life
  • As a company in the region
    Resurs is devoted to an inclusive society where everyone has the opportunity to realise their potential. Resurs wants to contribute to health and active participation, and focuses on supporting young people and new entrants to the labour market.
  • As a company in the industry
    Resurs adopts a long-term approach and works responsibly, focusing on the customer. The environment and human rights are important and considered in all decisions.

Global Compact

Resurs has been a signatory of the UN Global Compact and its ten principles since 2018. The sustainability report also constitutes this year’s report to the UN Global Compact, the Communication on Progress (CoP).


Agenda 2030

The Sustainable Development Goals (SDGs) are the most ambitious agenda for sustainable development the world’s countries have ever adopted, and they exists to achieve four fantastic ideas by 2030: To eradicate extreme poverty. To reduce inequality and injustice in the world. To promote peace and justice. To solve the climate crisis. By achieving the SDGs, this could become reality.

Resurs works actively to support sustainable development according to the UN SDGs. The following seven goals were identified as being possible for Resurs to affect and contribute to through its operations:

  • Goal 3 Good health and well-being
  • Goal 4 Quality education
  • Goal 5 Gender equality
  • Goal 8 Decent work and economic growth
  • Goal 10 Reduced inequalities
  • Goal 12 Responsible consumption and production
  • Goal 16 Peace, justice and strong institutions

Human rights

At Resurs, we follow international conventions on human rights and labour conventions. Resurs supports, for example, the UN Universal Declaration of Human Rights, the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work and the UN Convention on the Rights of the Child. Agenda 2030 and the Sustainable Development Goals also provide us with a clear direction and objectives for human rights, labour conditions and equality.Our Code of Conduct clarifies the Group’s position on such issues as anti-discrimination, working conditions, forced labour, child labour, political activities, freedom of association and the right to collective agreements.

We support our employees’ right to freedom of association and collective bargaining in accordance with national laws and regulations. Our working hours, salaries and other employment conditions are in accordance with national and local law and the relevant ILO conventions.